AI receptionist
Answers calls when you can't, takes messages and bookings, and sends you a tidy summary. Customers get an answer; you get the details. How an AI receptionist works.
AI automation · on-site AI audit
We come to your business. We find the waste. We build it out.
Every business has work that eats hours and earns nothing: the unanswered phone, the same questions, the paperwork done twice. We see it first-hand, then build AI and automation that takes it over — on systems you own.
Book a visit on WhatsApp
we come to you · written plan · contract first
The problem
Busy isn't the same as productive.
The costliest work in a small business is usually invisible — it hides inside a normal day.
A call missed during the lunch rush. A booking scribbled on paper and typed up later. A receipt photographed, lost, then hunted for at year end. None of it shows up on a bill, but all of it is paid for — in wages, in late nights, and in customers who quietly go elsewhere.
Generic software can't see that. That's why we start by visiting: the fix only works if it fits the way your business actually runs.
What we build
Software that takes the work off your hands.
AI assistant on web & WhatsApp
Trained on your hours, menu, prices and policies, it answers instantly in your tone — and hands over to you when a person is needed. See website chatbots and WhatsApp automation.
Booking & reminders
Online booking linked to your calendar, with confirmations and reminders sent automatically to cut no-shows. More on booking & reminders.
Receipts, invoices & payment chasing
Receipts and invoices captured into your accounting software, and polite reminders sent on overdue invoices — ready for your accountant.
Rotas, stock & reports
Shifts and hours in one place, reorder alerts before you run out, and a simple weekly summary of how the business is doing.
Reviews & content
New reviews flagged with AI-drafted replies you approve, plus posts, offers and emails drafted in your brand voice.
How it works
Four steps. No guesswork.
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01 / Visit
We see how you work
Time on-site at the counter, the phone and the back office. Outside London, by video.
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02 / Plan
You get a written plan
What to automate first, what it replaces and how it fits — agreed in a contract before any work.
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03 / Build
We build and test it
Set up on accounts in your name, connected to the tools you already use, tested with your team.
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04 / Support
We hand it over properly
Training, plain written guides, and support for changes as your business grows.
Ground rules
What you can count on.
Stays yours
Built on accounts you own, with access kept to what each tool needs. We work to UK GDPR.
A human in the loop
AI handles the repetitive part. Anything that matters — refunds, complaints, decisions — comes to you.
We build, you decide
We build the tools. We don't do your accounts, payroll or tax advice — your accountant stays your accountant.
Built for your trade
Set up for the way your business works.
AI for restaurants
Answer calls during service, take table bookings and cut no-shows. See it for restaurants.
AI for salons
Answer calls while you're with a client and keep the diary full. See it for salons.
AI for dental practices
Answer every patient call, with reminders and recalls handled for you. See it for dental practices.
Questions
Straight answers.
Do I need my own servers?
No. Most of what we build runs on secure cloud accounts set up in your business's name — the same kind of tools you may already use for email or bookings. If you do have your own systems, we can build on those instead.
Will AI replace my staff?
That isn't the aim. The aim is to take the repetitive work off your team — answering the same questions, typing up paperwork, chasing reminders — so people spend their time on customers. A person stays in charge of anything that matters.
Do you do my accounts or give tax advice?
No. We build software that captures receipts and invoices, chases payments and prepares your records — your accountant stays your accountant. We don't provide bookkeeping, payroll or tax advice.
Is my customers' data safe?
Everything is set up on accounts you own and control, with access limited to what each tool needs. We work to UK GDPR, explain where your data is stored, and won't use your data for anything except running your systems.
What happens on the visit?
We spend time where the work happens and ask how a normal day goes — calls, bookings, orders, paperwork. You don't need to prepare anything. Afterwards you get a plain-English plan of what we'd automate first and why.
Do you work outside London?
Yes. In London we come to you in person. Anywhere else, we run the same process over video, and build and support everything remotely.
What happens after it's built?
We train you and your team, leave simple written guides, and stay available for changes and support. Because it all runs on your accounts, nothing is locked away from you.
Start here
Let's see what your business is wasting.
Not sure where to start? Try the waste finder, or just tell us how a normal day goes.
Book a visit on WhatsApp
we come to you · written plan · contract first