Instant, accurate answers
Trained on your services, hours, prices, policies and FAQs, so customers get real answers, not a script.
AI chatbot · website & WhatsApp
An AI chatbot that knows your business inside out.
A website chatbot trained on your services, hours and policies. It answers visitors instantly, day or night, captures their details and passes the conversation to you when a person is needed.
Chat on WhatsApp
we come to you · written plan · contract first
The problem
Questions don't wait for opening hours.
Most visitors who can't find an answer quickly simply leave.
Someone lands on your site at 10pm wanting to know if you do a certain service, how long it takes, or whether you can fit them in this week. A contact form feels slow, so they go back to the search results.
An AI chatbot answers on the spot, in your tone, using only the information you give it. It keeps the conversation going, collects the visitor's name and contact when they're interested, and sends you the full chat, so a late-night visitor becomes tomorrow's enquiry.
What it does
What your chatbot handles for you.
Captures every lead
When a visitor is interested, it asks for their details and sends you the conversation straight away.
Knows when to pass to you
Anything it isn't sure about, or that needs your judgement, goes to a person. It never guesses.
Replies in their language
It answers in the language the visitor writes in, so no one is turned away by a language barrier.
See one working
Try the one on this site.
The chat assistant on this website is one we built.
Ask it what we do, how a visit works or what we'd automate for your kind of business. It answers from our own information, says when it doesn't know, and sends the conversation to a real person when you want a follow-up.
It's the same kind of chatbot we'd build for you, trained on your business instead of ours. Open the chat and try it.
How it works
Four steps. No guesswork.
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01 / Visit
We see how you work
Time at your counter, phone and screens. Outside London, by video.
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02 / Plan
You get a written plan
What we'd set up first and how it fits your day, agreed in a contract before any work.
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03 / Build
We build and test it
Set up on accounts in your name, connected to the tools you already use, tested with your team.
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04 / Support
We hand it over properly
Training, plain written guides, and support for changes as your business grows.
Questions
Straight answers.
What is an AI chatbot for a website?
It's a chat window on your website that answers visitors' questions automatically. Unlike older scripted chatbots, an AI chatbot understands questions written in everyday language and replies using information about your business that you approve.
Will it make things up?
It is set up to answer only from the information you give it. Anything outside that is passed to you, and you can review every conversation.
Can it take bookings or enquiries?
Yes. It can collect enquiry details and, where your booking system allows a connection, take bookings directly. We check what's possible during our visit.
Can the same assistant work on WhatsApp?
Yes. The same knowledge can power your website chat and WhatsApp replies, so customers get the same answers wherever they reach you.
Is it the same as an AI receptionist?
They are closely related. A chatbot answers written messages; an AI receptionist also answers phone calls. Many businesses use both.
How do we start?
Send us a WhatsApp message. We look at the questions your customers ask most, and give you a written plan before any work begins.
Our work
An assistant that knows the stock.
And SAMI, the assistant on this site, answers for us around the clock. Try it: it’s the “Ask SAMI” button. See all our work
Let's build yours
Answer every visitor, even after hours.
Chat on WhatsApp
we come to you · written plan · contract first