AI receptionist
Answers calls when the team can't, takes bookings and messages, and sends you a clear summary of every call.
AI for restaurants · cafés
An AI receptionist for restaurants and cafés that answers calls and messages while your team is on the floor, takes table bookings and sends reminders, so the rush never costs you a customer.
we come to you · written plan · contract first
The problem
The busiest minutes of your day are exactly when nobody can get to the phone.
Someone wants a table for six on Saturday. Someone else asks if you're open on the bank holiday, if there's parking, if you take walk-ins. The calls come mid-service, and every one that rings out may be a booking that goes to the place down the road.
An AI receptionist answers those calls and messages for you, in your restaurant's tone, using the answers you give it. It takes the booking, confirms it, and sends the guest a reminder before they come, so empty tables from no-shows happen less.
What we build
Answers calls when the team can't, takes bookings and messages, and sends you a clear summary of every call.
Online and phone bookings in one place, with automatic confirmations and reminders to cut no-shows.
Answers opening hours, menu, location and group questions instantly, day or night, in your tone.
Alerts when a new review lands, with a reply drafted in your voice for you to approve before it posts.
How it works
Time at your counter, phone and booking screen. Outside London, by video.
What we would set up first and how it fits your day, agreed in a contract before any work.
Set up on accounts in your name, connected to the tools you already use, tested with your team.
Training, plain written guides, and support for changes as your business grows.
More on how an AI receptionist works and our on-site AI audit.
Questions
Yes. It can take a booking by phone, on your website or on WhatsApp, check the time you have set as available, confirm it with the guest and send a reminder before the visit. Where your current booking system allows a connection, we link to it instead of replacing it.
Allergen information must come from you, so the assistant only repeats what you have given it, and anything it is not sure about is passed straight to a member of staff. It never guesses.
We check that during the visit. Many booking and POS systems can be connected; where one can't, we set up the simplest workable option and explain it in the written plan.
It uses a natural-sounding voice and speaks in your restaurant's tone. If a caller asks, it says it is an AI assistant, and it hands over to a person whenever you want it to.
Send us a WhatsApp message. We visit, see how bookings and calls really work in your restaurant, and give you a written plan before any work begins.
Built for your trade
Answer calls while you're with a client and keep the diary full. See it for salons.
Answer every patient call, with reminders and recalls handled for you. See it for dental practices.
Our work
The digital side of a busy café: a website you walk into as you scroll, a bilingual menu with online ordering, the Rag Rug Passport loyalty programme, a mini game and the reels, one at 69.9k views.
A website you walk into: pull the door, step into the white room and out to the garden as you scroll. The menu, garden table booking, the story from 21 Grams to BLANCO, and opening hours.
A menu that fills the table as you scroll, online ordering, table booking and a loyalty card that lives on the phone.
A concept site for a Kurdish-Iraqi grill: order one main and watch the table fill, a plate you turn with your finger, a pictured menu in English, Arabic and Kurdish, tea you pour by holding a button, collection orders, a queue you join from your phone and a loyalty card for the wallet.
Let's build yours
we come to you · written plan · contract first