AI receptionist
Answers routine calls when reception is busy or closed, books and moves appointments, and logs a summary of every call.
AI for dental practices · clinics
An AI receptionist for dental practices and clinics that answers calls when the front desk is busy or closed, books and moves appointments, and sends reminders and recalls, so your team can focus on the patients in front of them.
we come to you · written plan · contract first
The problem
Morning call peaks, lunchtime and after hours are when patients ring, and when the front desk is busiest or closed.
Patients call to book a check-up, move an appointment, ask about opening times or register as new patients. When the line is engaged or nobody answers, some try again later and some don't.
An AI receptionist answers routine calls and messages for your practice, books and reschedules from the slots you make available, and sends appointment reminders and recall prompts. Anything clinical or urgent is passed to your team or given your practice's own out-of-hours instructions.
What we build
Answers routine calls when reception is busy or closed, books and moves appointments, and logs a summary of every call.
Appointment reminders and check-up recall prompts sent automatically, to cut missed appointments.
Answers opening hours, location, registration and general questions instantly, using only what you approve.
New patient details collected before the first visit, so check-in is quicker for patients and staff.
How it works
Time at your counter, phone and booking screen. Outside London, by video.
What we would set up first and how it fits your day, agreed in a contract before any work.
Set up on accounts in your name, connected to the tools you already use, tested with your team.
Training, plain written guides, and support for changes as your business grows.
More on how an AI receptionist works and our on-site AI audit.
Questions
Yes. It can book, move and cancel routine appointments by phone, on your website or on WhatsApp, using the slots you make available, and send reminders. Where your practice software allows a connection, we link to it.
The receptionist doesn't give clinical advice. Anything clinical or urgent is passed to your team straight away, or the caller is given your practice's own out-of-hours instructions.
Health information is special category data under UK GDPR, so we keep the receptionist to admin tasks, keep data in accounts your practice owns, and agree exactly what is stored and who can see it in the written plan.
We check that during the visit. Where a connection is possible we build on your current system; where it isn't, we set out the simplest workable option in the written plan.
Send us a WhatsApp message. We visit, see how calls and bookings really work at your front desk, and give you a written plan before any work begins.
Built for your trade
Answer calls during service, take table bookings and cut no-shows. See it for restaurants.
Answer calls while you're with a client and keep the diary full. See it for salons.
Let's build yours
we come to you · written plan · contract first