AI for dental practices · clinics

A front desk that answers every patient.

An AI receptionist for dental practices and clinics that answers calls when the front desk is busy or closed, books and moves appointments, and sends reminders and recalls, so your team can focus on the patients in front of them.

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we come to you · written plan · contract first

The problem

The phone never stops at reception.

Morning call peaks, lunchtime and after hours are when patients ring, and when the front desk is busiest or closed.

Patients call to book a check-up, move an appointment, ask about opening times or register as new patients. When the line is engaged or nobody answers, some try again later and some don't.

An AI receptionist answers routine calls and messages for your practice, books and reschedules from the slots you make available, and sends appointment reminders and recall prompts. Anything clinical or urgent is passed to your team or given your practice's own out-of-hours instructions.

What we build

What we'd set up for your practice.

01 / Calls

AI receptionist

Answers routine calls when reception is busy or closed, books and moves appointments, and logs a summary of every call.

02 / Diary

Reminders & recalls

Appointment reminders and check-up recall prompts sent automatically, to cut missed appointments.

03 / Questions

Website & WhatsApp assistant

Answers opening hours, location, registration and general questions instantly, using only what you approve.

04 / Admin

New patient forms

New patient details collected before the first visit, so check-in is quicker for patients and staff.

How it works

Four steps. No guesswork.

  1. 01 / Visit

    We see how you work

    Time at your counter, phone and booking screen. Outside London, by video.

  2. 02 / Plan

    You get a written plan

    What we would set up first and how it fits your day, agreed in a contract before any work.

  3. 03 / Build

    We build and test it

    Set up on accounts in your name, connected to the tools you already use, tested with your team.

  4. 04 / Support

    We hand it over properly

    Training, plain written guides, and support for changes as your business grows.

More on how an AI receptionist works and our on-site AI audit.

Questions

Straight answers.

Can an AI receptionist book dental appointments?

Yes. It can book, move and cancel routine appointments by phone, on your website or on WhatsApp, using the slots you make available, and send reminders. Where your practice software allows a connection, we link to it.

What happens with urgent or clinical calls?

The receptionist doesn't give clinical advice. Anything clinical or urgent is passed to your team straight away, or the caller is given your practice's own out-of-hours instructions.

Is patient data handled safely?

Health information is special category data under UK GDPR, so we keep the receptionist to admin tasks, keep data in accounts your practice owns, and agree exactly what is stored and who can see it in the written plan.

Will it work with our practice software?

We check that during the visit. Where a connection is possible we build on your current system; where it isn't, we set out the simplest workable option in the written plan.

How do we start?

Send us a WhatsApp message. We visit, see how calls and bookings really work at your front desk, and give you a written plan before any work begins.

Built for your trade

Set up for the way your business works.

Let's build yours

Answer every patient. Ease the front desk.

Chat on WhatsApp

we come to you · written plan · contract first

Ask SAMI Chat on WhatsApp